Privacy Policy

Your privacy is important to Carbonshelf. Carbonshelf along with, as applicable, its parent corporation, as well as any and all subsidiaries, affiliates, successors, and assigns (“Carbonshelf”) provides this Privacy Policy (“Privacy Policy”) to help you understand how we collect, use and disclose information, including personal information that you may provide to us or that we may obtain as you use and access our Website and Apps. We may update this Privacy Policy from time to time, so please check back here periodically. This Privacy Policy applies to www.carbonshelf.com (the “Website”) This Privacy Policy explains Carbonshelf’s information practices including:
  • How Carbonshelf uses the personal information you share with us and that we learn about you because of our relationship when you use the Site.
  • What personal information, if any, Carbonshelf may share about you and the conditions we use to protect your information if it must be shared that has been collected through the Site.
  • Other things you should know about privacy and Carbonshelf.
“Personal Information” includes information that alone or when in combination with other information may be used to readily identify, contact, or locate you or a specific individual.

Personal Data

Carbonshelf collects data from you through our interactions with you and through our products. The data we collect depends on the context of your interactions with Carbonshelf and the choices you make, including your privacy settings and the products and features you use. You provide some data to us directly (e.g., contact information, job information), we collect data about your interactions with and use of our products (e.g., cookies or other electronic trackers, customer relationship management information), and we obtain data about you from third parties (e.g., information from an Carbonshelf partner or information about your attendance at an event sponsored by Carbonshelf).
When you interact with us, we collect information sent to us by your device. The information we collect may include data about the pages you access, your computer IP address, device ID or unique identifier, device type, geolocation information, computer and connection information, and mobile network information.
By using the Website, you consent to the collection and use of your Personal Information by Carbonshelf consistent with applicable data protection law and this Privacy Policy which is expressly incorporated into the Terms of Use. Carbonshelf collect and uses the information you provide, including information obtained from your use of Website. Carbonshelf may use or share Personal Information (e.g., name, address, telephone number, email address, and location) where it is necessary for us to complete a transaction or do something that you have asked us to do. Also, Carbonshelf may use the collected information for business purposes to develop, enhance, and improve its products and services, and for advertising and marketing products to you, consistent with this Privacy Policy. By using Website, you acknowledge, consent and agree that Carbonshelf may collect, process, and use the information that you provide and that such information shall only be used by Carbonshelf or third parties acting under Carbonshelf’s direction in accordance with this Privacy Policy. Carbonshelf collects and uses information from you in several ways.
Carbonshelf may observe your activities, preferences, and transactional data (such as your IP address and browser type) as well as related usage behavior depending on whether you are using Website or a particular Carbonshelf product. We may use this data for any purpose unless we tell you otherwise in connection with a particular Website or product. While we may collect or log this information, we do not identify you or match this non-Personal Information with your other Personal Information unless or except if we believe doing so will help us better respond to a request you have made, promote our product or otherwise personalize your experience in using the Site. Where such non-Personal Information is linked to your Personal Information we will treat such information as Personal Information.

Use of Cookies

The Website uses “cookies” and related technologies to help you personalize your online experience and in our electronic communications with you. A cookie is a text file that is placed on your hard disk by a web page server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies and related technologies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Carbonshelf pages, or register with Carbonshelf sites or services, a cookie helps Carbonshelf to recall your specific information on subsequent visits. This simplifies the process of recording your personal information and return user log in. When you return to the Site, the information you previously provided can be retrieved. You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site you visit.

Product Registration & Technical Support

Carbonshelf may allow its customers to register products online or through similar ways. Personal Information or data provided for such purposes may be used to carry out the request, service, or agreement for which the information is submitted. With your consent and as otherwise permitted by law, we may also use the information you provide in online registration forms to notify you periodically about important changes to the Site or Application (such as a change to this Privacy Policy or notice of a security breach), new Carbonshelf products and services, and special offers and promotions that may be of interest to you. If you register, we may ask for, among other things, your name, address, email, telephone number, type of product purchased, or other product-identifying information.

Third Party Analytics Providers

We also use Google Analytics and other third party analytics providers (“Analytics Providers”) to collect information about Services usage and the users of the Services. Analytics Providers use Cookies in order to collect demographic and interest-level information and usage information from users that visit the Services, including information about the pages where users enter and exit the Services and what pages users view on the Services, time spent, browser, operating system, and IP address. Cookies allow Analytics Providers to recognize a user when a user visits the Services and when the user visits other websites. Analytics Providers use the information they collect from the Services and other websites to share with us and other website operators’ information about users including age range, gender, geographic regions, general interests, and details about devices used to visit the Services and other websites and purchase items. For more information regarding Google’s use of Cookies, collection and use of information, and how to opt-out of tracking, see Google’s privacy policy, available at https://policies.google.com/privacy?hl=en. Google Analytics Opt-out Browser Add-on is available at https://tools.google.com/dlpage/gaoptout.

External Links

The Services contains links to third party websites and services, including links to Social Media and other business partner websites. We are not responsible for any of the content or features or functionality of other linked websites or services. We are also not responsible for the privacy practices and the terms and conditions of use for any external websites or services. The linked websites and services may collect Personal Information from you that is not subject to our control. The data collection practices of linked third party websites and services will be governed by that third party’s privacy policy and terms of use.

Connecting or Linking Your Carbonshelf Database with Third Party Services

Carbonshelf works with other companies or developers who provide products and services that you may choose to sync, link or otherwise connect with your Carbonshelf account. If you choose to make use of such related products or services, Carbonshelf may exchange that information, including your Personal Information, information from your account, and information about how you interact with each company’s service or product with one or more third parties. This routine exchange of information is necessary to maintain business operations and to provide the requested services.

Applicants’ Personal Data

If you are applying for a job with Carbonshelf, we collect additional information related to your employment application.
We may disclose your personal data to third parties for employment screening, background checks, credential verification services, or other similar services related to verifying the accuracy of the information you have provided. If you do not want your personal data, (including test results or background checks) used as described here, you should not provide us with your personal data. Not providing the personal data will preclude you from proceeding with employment application.
For job applicants applying directly to Carbonshelf, we use the personal data you have provided to make employment decisions, as well as for our other legitimate business purposes, such as workforce analysis, gaining a greater understanding of our applicants, attracting talented individuals, and providing you with information about job vacancies at Carbonshelf. We also use your data to comply with our legal obligations, such as applicable immigration or employment laws.

How We Use Personal Data

Carbonshelf uses the data we collect about you to provide you with rewarding, interactive experiences. We may use or disclose the Personal Information identified above for one or more of the following business purposes (“Business Purpose”):
  • To fulfill or meet the reason you provided the information (e.g., to send you product and service information).
  • To personalize and develop our Services and the services we provide to you, and improve our offerings.
  • To provide certain features or functionalities on the Services.
  • For marketing and promotions, which includes sending promotional communications and targeting advertising.
  • To create, maintain, customize, and secure your account with us.
  • To provide you with support, to communicate with you and respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your experience and to deliver content and product and service offerings, products, and services relevant to your interests, including offers and advertisements through third-party sites, and via email (with your consent, where required by law).
  • To help maintain the safety, security, and integrity of our Services, services, databases, other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve the Services, and our products and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • To prevent illegal activity, fraud, and abuse.

Account-Related Emails

When you create an account with us and provide us with your email we may, subject to applicable law, use your email address to send you Services-related notices (including any notices required by law, in lieu of communication by postal mail), updates, news, and marketing messages. For example, when you register, you will receive a welcome email. If the Services or our services are temporarily unavailable, we may also send you an email
Email communications you receive from us will generally provide an unsubscribe link or instructions allowing you to opt out of receiving future emails or to change your contact preferences. If you have an account with us, you can also change your contact preferences by updating your contact information within your account settings. Please remember that even if you opt out of receiving marketing e-mails, we may still send you important service information related to your account and the Services. If you correspond with us by email, we may retain the content of your email messages, your email address, and our responses.
We also use the data for our business purposes, including analyzing our performance, meeting our legal obligations, and developing our workforce. To achieve these purposes, we sometimes combine data we collect from different contexts to give you a better experience, to make informed business decisions, and for other legitimate reasons. For example, we may combine information we have about your current engagement with our products with information relating to your other interactions with Carbonshelf, including your attendance at Carbonshelf sponsored events. We may also combine data in other contexts.

Security

Carbonshelf is committed to protecting the security of your information. Carbonshelf uses a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. For example, Carbonshelf stores the information you provide on computer systems with limited access, which are located in controlled facilities.
If a password is used to help protect your accounts and Personal Information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.

Data Retention

In accordance with and as permitted by applicable law and regulations, Carbonshelf will retain your information as long as necessary to serve you, to maintain your account for as long as your account is active, or as otherwise as long as is necessary for the uses described in this Privacy Statement. For Carbonshelf’s SaaS services, its backup policy is set forth and made available upon request of customer.
When your account expires or becomes disabled, Carbonshelf will retain your information for at least 30 days before it is permanently removed from all of Carbonshelf’s systems. Carbonshelf will retain information about its customers as required by applicable regulations and to comply with its legal and reporting obligations, resolve disputes, enforce agreements, complete any outstanding transactions, marketing and promotion follow-ups and for the detection and prevention of fraud.

Disclaimer

We cannot ensure that all of your Personal Information will be disclosed only in the ways described in this Privacy Statement. For example, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your Personal Information that they collect from the Services. Even with the most rigorous information security standards, no transmission of data over the internet can be 100% secure.